Digital Transformation: “Connected Vehicles” Customer Survey

As part of our series of articles relating to Digital Transformation, Vrio has carried out a survey of over 200 UK & Irish National & International Transport Companies about the issue of “Connected Vehicles”. Overall, the results of the survey show that the majority of respondents had previously heard of connected-vehicles technology; however, most had a neutral or negative initial opinion of the technology. The majority however felt that the expected benefits presented in the survey are likely to occur. Respondents generally expressed moderate levels of concern regarding the security and performance issues presented in the survey.

The majority of those surveyed stated that safety was the most important aspect of connected vehicles. The majority of respondents expressed a desire to have this technology in their vehicle(s). The main implications of these results are that the majority of businesses surveyed feel neutral about connected vehicles, have optimistic expectations of the benefits (while still maintaining some concerns), and generally desire connected-vehicles technology when it becomes available.

Here are the results of the survey carried out by Vrio:

1. Have you ever heard of connected vehicles before participating in this survey?

     Yes: 73%   No 27%

2. What is your general opinion about connected vehicles?

     Very positive: 11%
     Somewhat positive: 25%
     Neutral: 36%
     Somewhat negative: 10%
     Very negative: 18%

3. How likely do you think it is that the following benefits will occur when using connected vehicles?