Privacy policy

1. WHO IS RESPONSIBLE FOR MANAGING YOUR DATA?

  • Identity: Vrio (Vrio Mobility S.L.U and Vrio Mobility Europe S.L.U)
  • Vrio is made up of the companies Vrio Mobility S.L.U and Vrio Mobility Europe S.L.U.
  • Post address: C/ Calasparra nº 2, P.I. La Polvorista 30500. Molina de Segura. Murcia. ESPAÑA.
  • Telephone: 968 387 220
  • Email address: gdpr@vrioeurope.com

2. WHY DO WE MANAGE YOUR PERSONAL DATA?

To carry out professional assignments, requests or any type of petition that is made by the user through one of the contact methods available on this website.
To respond to the queries of those who contact us.
We may also send our website’s newsletter as well as commercial communication about services that may interest you to your email address if it is deemed appropriate and only under the condition that the owner has expressly confirmed their consent to this end.

3. HOW LONG WILL WE KEEP YOUR DATA?

The personal data you provide will be kept for 10 years unless you request to have it deleted.

4. WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis for managing your data is the express consent that you provide us with when you accept the forms on our website or, if you hire one of our services, the completion of the pertinent contractual relationship.

5. WHO WILL RECEIVE YOUR DATA?

Your data can be managed by several Data Processors in order to be able to use our web services.
These Data Processors are capacitated to manage your data by the execution of the professional contract with a confidentiality clause included.
Under no circumstances will the Data Processors be able to share your data. Any personal data provided will be kept for the duration of the business relationship or for as long as you use our web services.
Relationship with the data processers used for management and use of the website: Google, INC – through their Google analytics service as a web analysis tool.

6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Any person has the right to know whether we are processing personal data that concerns them. Interested parties have the right to access their personal data as well as request the correction of incorrect information or, where appropriate, request their deletion when, among other motives, the data are no longer necessary for the end for which they were collected.
In certain circumstances, the interested parties will be able to request to restrict the processing of their data, in which case we will only keep them to use in order to make or defend claims.
In certain circumstances and for reasons related to their specific situation, interested parties may oppose the processing of their data. In this case, Servitir will stop processing their data except for legitimate, compelling reasons or in order to make or defend possible claims.

Procedure: You will be able to exercise these rights in writing (with a photocopy of your national identity card) to the address: Vrio. Camino del Panderón, 2. Edificio Ikamol. 3ª Planta. 30500. Molina de Segura. Murcia. España Or you can write to gdpr@vrioeurope.com

7. USE OF LOCATION DATA

Across the Vrio platforms, it is possible to set individual settings regarding your data protection. We would like to point out that your computer/tablet/smartphone may also run other applications or establish network connections that collect, transmit or store information about you or your location. Vrio cannot be held responsible for this data collection by third parties and users should contact the respective device manufacturers and mobile phone providers for further information.

RIGHTS OF DATA SUBJECTS

In addition to those previously mentioned, the following rights are included in the RGPD:

  • Right to information transparency.
  • Right of have data erased.
  • Right to restrict the processing of your data.
  • Right to data portability.

Vrio informs users that, in compliance with the Guía del Reglamento General de Protección de Datos for those responsible for data processing published by the control authorities (AEPD, APDCAT, Agencia Vasca de Protección de Datos), and in order to fulfil the rights exercised by you, the Principle of Transparency will be in effect at all times. For this reason, in compliance with the content of article 12.2 RGPD, Vrio will provide any affected party with the appropriate forms to exercise these rights.

RIGHT TO HAVE DATA ERASED

In accordance with Article 17 of EU Regulation 679 of 27 April 2016, you have the right to request, without improper delay from Vrio, the deletion of personal data concerning you when one of the following conditions are met:

When your personal data are no longer necessary for the purpose for which you provided them to us.
When you withdraw the consent upon which the data processing is based and there is no other legal basis.
When you oppose processing and there are no other legitimate reasons for the processing.
When you believe that your personal data has been managed improperly.
When personal data must be deleted in order to comply with a legal obligation established in the European Union Law or a member state law that can be applied to the Data Processor.

RIGHT TO RESTRICT THE PROCESSING OF YOUR DATA

According to Art. 19 of RGPD, you have the right to request Vrio to restrict the processing of your data in order to limit the processing of these in the future.

When you dispute the accuracy of personal data in a period that allows Vrio to verify their accuracy.
When the use is illicit, and you are against deleting personal data and request instead the restriction of their use.
When Vrio no longer needs the personal data for the purpose of processing, but you need them in order to make or carry out claims.
When you object to processing through means of your right to object, as long as the legitimate motives of Vrio take precedence over those of the interested party.